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Power Knocked Out to 500 Palo Alto Customers

Power line accidentally cut by contractor.

A downed power line that cut power to nearly 500 Palo Alto Utility customers has been fixed, Utilities Communications Manager Debra Katz said.

The line was inadvertently dropped by a contractor at around 9:15 a.m., affecting customers in multiple blocks along El Camino, West Charleston, East Meadow and Park Blvd, said Katz.

Power was restored by emergency crews at 12:15 p.m.

Earlier in the day, Katz said there was a domino effect that led to the outage.

“It’s a complicated cascade of events, but the bottom line is that an entire electric feeder line is out,” said Katz in a statement.

The Plaza Cabana Hotel and Dinah’s were among the businesses affected by the outage.

Ironically, said Katz, many of these same customers were anticipating a planned outage tomorrow--for which they had been given notice--as part of an effort to replace old power tranformers.

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