UPDATED: San Jose Airport's Water Woes Still Causing Chaos

Airport officials advise arriving two hours before flights. Only one security checkpoint open in Terminal A after Monday morning's water-line break.

San Jose International Airport. Photo: Wikimedia.
San Jose International Airport. Photo: Wikimedia.
UPDATED: Dec. 16, 1:40 p.m.

One security checkpoint lane in Mineta San Jose International Airport's Terminal A has reopened after a water main break partially shut down the terminal early this morning. 

The checkpoint lane reopened at 8:50 a.m., and passengers are being screened there "on a limited basis," airport spokeswoman Rosemary Barnes said.

However, services for premium and first-class passengers will not be available in Terminal A until further notice, she said. 

A hot water line broke in Terminal A around 2:15 a.m., sending a couple of inches of standing water in the "skybridge" area of the terminal, which connects the parking garage to the security area, Barnes said. 

The emergency has resulted in some delayed flights and "a few" cancellations, Barnes said. 

Travelers are being advised to arrive at the airport two hours before their flight time, she said. Barnes said passengers traveling on Alaska and Southwest airlines should proceed to Terminal B as usual. 

Those flying American, ANA, Delta, Hawaiian, JetBlue, United, US Airways, Virgin America or Volaris should check in with their carriers at Terminal A if they are checking bags. 

Those with only carry-on bags are advised to go to security checkpoints in Terminal B or the international arrivals building. 

Shuttle buses are being provided, Barnes said. 

All arriving passengers will have to pick their luggage up in the baggage claim in Terminal B, Barnes said. 
The cause of the water main break remains under investigation.


Dec. 16, 5:35 a.m.

A ruptured water line has shut down a terminal at Mineta San Jose International Airport this morning, an airport spokeswoman said. 

A hot water line broke in Terminal A around 2:15 a.m. and there is a couple inches of standing water in the "skybridge" area of the terminal, which connects the parking garage to the security area, spokeswoman Rosemary Barnes said.

All airlines that operate out of the terminal are impacted and include, American, All Nippon Airways, Delta, JetBlue, United, U.S. Airways, Virgin American and Volaris. 

Passengers can check in at airline counters and then will be taken to Terminal B on shuttle buses for security screening, Barnes said. 

Luggage pickups have been moved to Terminal B for arriving passengers, Barnes said. 

The flow of water had been stopped as of 4:15 a.m., and crews are working to clean up and repair the area, she said. Damage to the facility is under assessment, she said. 

No injuries have been reported.

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